How to Get Started

Quick Links:

Please schedule an appointment prior to arriving at Arch Family Care.

Phone: (304) 265-7831

Fax: (833) 819-0252

Welcome to Arch Family Care!

Arch Family Care's care team looks forward to serving your healthcare needs.

Getting started is easy

Follow the simple steps below:

Call (304) 265-7831 to request your first appointment to become an established patient and receive care at no cost

You can schedule a first visit for either:

Any current health care needs, such as an annual physical, illness, minor injury, current chronic condition, counseling, and more

-or-

A new patient appointment if you do not have any specific needs but would like to meet with a provider to establish care

Note: You can still establish care even if you have your own primary care provider!

Please plan to arrive 10 minutes prior to your appointment time to complete all necessary paperwork.

TIP: To save time, you may also print and complete the required paperwork prior to your appointment. Click here for Patient Documents.

Driver’s license
Anthem medical card
Your current prescription list
Name and contact information of Primary Care Provider (optional) - If you have an outside provider and would like to share your visit information with them, the care team can send a full summary with your authorization.

Examples of why you might establish care with Arch Family Care:

You do not have a primary care provider and would like the Arch Family Care's care team to meet that need
You have a primary care provider, and would like to take advantage of the convenience and cost of the Arch Family Care services for minor or acute health care needs, or when you can't be seen quickly by your own provider