Appointments
Quick Links:
Please schedule an appointment prior to arriving at Arch Family Care.
Phone: (304) 265-7831
Fax: (833) 819-0252
How to Get Started | Eligibility & Cost | Location | Appointments | Care Team | Services
Arch Family Care looks forward to serving your healthcare needs.
What's on this page?
How to Request an Appointment
Appointments are recommended. Please schedule an appointment prior to arriving at Arch Family Care. This helps ensure you and fellow patients have the shortest wait times and best experience possible.
There are two ways to request an appointment:
By Phone: (304) 265-7831
Through athenaPatient Portal:
Click here to learn more about how to access to portal and its features.
Important Appointment Details
Please schedule an appointment prior to arriving Arch Family Care. This helps ensure you and fellow patients have the shortest wait times and best experience possible.
Cancellations. If you are unable to make your appointment time, please cancel or reschedule as far in advance as possible, out of courtesy for other patients and the Arch Family Care care team.
Collaboration with outside providers. If you have an outside provider and would like to share your visit information with them, bring the name and contact information of your provider to your appointment, and the care team can send a full summary with your authorization.
First visits. Bring the following to your first appointment:
Driver’s license
Anthem medical card
Your current prescription list
Name and contact information of Primary Care Provider (optional) - If you have an outside provider and would like to share your visit information with them, the care team can send a full summary with your authorization.
Fax Number
(304) 265-7833
Hours
Monday: 8:30 AM - 4:30 PM
Tuesday: 8:30 AM - 4:30 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 10:00 AM - 6:00 PM
Friday: 7:00 AM - 3:00 PM
Saturday/Sunday: Closed
Holiday Closures
Arch Family Care will be closed the following holidays or observances:
New Year’s Day
Good Friday
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Day after Thanksgiving
Christmas Eve
Christmas Day
Note: Arch Family Care will observe a holiday closure on the Friday before, if the actual holiday is on a Saturday, or on the Monday after, if it is on a Sunday.